Senior Ecommerce Manager APPLY NOW
Los Angeles
Full time
We are looking for an Ecommerce Manager to oversee D2C website performance and merchandising. This role will focus on sales acceleration, improving UX, and bolstering brand content.
*This role requires to be on-site in the LA office Monday-Thursday*
Key Responsibilities
- Creation and ongoing management of all PDPs, PLPs, and landing pages.
- Regularly monitor website performance with Google Analytics and action improvements.
- Assist with regular content refreshes and merchandising updates according to marketing focuses.
- Utilize Shopify Plus and track sales performance against ecommerce KPIs and business goals.
- Identify new ecommerce sales opportunities and lead each initiative to fruition.
- Liaise with the development agency to QA website deployments and project manage website enhancements.
- Own relationships with internal and third-party partners ensuring that all marketing opportunities are utilized and each tool is optimized for best practices.
- Work closely with Operations and Customer Care teams to monitor inventory levels and order fulfillment.
- Work collaboratively across teams to innovate on website features, community engagement, and brand initiatives.
- Share routine website reporting with team
Desired Experience & Qualifications
- 5+ years of experience in ecommerce
- Strong proficiency in Shopify Plus, Google Analytics, and Microsoft Excel
- Experience with HTML/CSS, Gorgias, Klaviyo, Monday are a plus
- Experience interpreting data and making actionable recommendations
- Exceptional project management and organizational skills
- Agile and detail-oriented individual with a customer-first mindset
- Interest in the skincare industry and startup experience are a plus